THINGS YOU SHOULD ASK MEDICAL TRANSCRIPTION COMPANIES
Here are important questions you should ask medical transcription companies to help you to choose the right one.
How long have you been in business? It is always advisable to ask the transcription company how long they have been in the business.
How much work you can handle? This question is important if you have a large volume of files.
Do you have a team of skilled and professional staff? You should ask whether the company employs transcriptionists who are well-versed in medical terminologies.
Are you HIPAA-compliant? The Health Portability and Accountability Act (HIPAA) sets the standard for data security and confidentiality.
What is the kind of technology available? When hiring a medical transcription firm, you need to ask the company about the technology they use.
What is the level of accuracy assured? Always ask for the level of transcription accuracy that the service provider can ensure.
What is the turnaround time assured? Before hiring, ask for the turnaround time the company assures.
Do you serve multiple specialties: This is significant if you are a hospital or a practice with many specialists.
Ask for reputation and references: Always ask for references from the company.